Last updated: Dec 24th, 2025

General Terms and Conditions – MediQuip

1. Definitions

Company: MediQuip, established in Kortgene, The Netherlands, registered with the Chamber of Commerce under number 22052855.
Customer: Any natural or legal person acting in the course of business.
Products: Machines, installations, equipment, components, and related goods supplied by the Company.
Custom Equipment: Products or services developed or modified wholly or partially according to Customer specifications.
Agreement: Any agreement concluded between the Company and the Customer.

2. Applicability

• These terms apply to all offers, quotations, agreements, and deliveries, both domestic and international.
• Any terms and conditions of the Customer are expressly excluded.
• Deviations are only valid if agreed in writing.

3. Offers and Formation of the Agreement

• All offers and quotations are non-binding unless expressly stated otherwise.
• Offers for custom equipment are based on information provided by the Customer; the Customer guarantees its accuracy and completeness.
• An agreement is concluded upon written confirmation by the Company or upon commencement of performance.

4. Custom Equipment and Specifications

• Specifications, tolerances, and performance criteria are binding only if agreed in writing.
• Design drawings, prototypes, and test results are indicative and may differ from the final product.
• Minor deviations do not constitute a defect or non-conformity.
• Changes requested after order confirmation may result in additional costs and revised delivery times.

5. Delivery, Risk and Incoterms

• Delivery shall take place in accordance with the agreed Incoterms® (latest edition).
• If no Incoterm is agreed, delivery shall be EXW (Ex Works).
• The risk of loss or damage transfers to the Customer in accordance with the applicable Incoterm.
• Delivery dates are indicative and not strict deadlines.

6. Installation, Commissioning and Acceptance

• If installation or commissioning is agreed, acceptance occurs after successful testing or commissioning.
• Minor outstanding items do not prevent acceptance.
• If installation is carried out by the Customer or third parties, the Company accepts no liability for resulting issues.
• The Customer is responsible for providing a suitable environment, utilities, and compliance with local regulations.

7. Prices and Payment

• All prices are exclusive of VAT, import duties, local taxes, and additional costs unless stated otherwise.
• The Company may require advance payments for high-value machines.
• Invoices must be paid within [payment term] days of invoice date.
• Late payment results in statutory commercial interest and collection costs.

8. Warranty

• The Company warrants that Products conform to agreed specifications.
• The warranty covers manufacturing and material defects only.
• The warranty is void in case of misuse, unauthorized modifications, insufficient maintenance, or use outside specifications.
• The warranty does not cover consequential or indirect damage.

9. Liability (Limitation)

• The Company is liable only for direct damage resulting from intent or gross negligence.
• Liability is limited to the lower of:
  • the invoice value of the relevant delivery, or
  • the amount paid out under the Company’s insurance.
• The Company shall never be liable for indirect damage, loss of production, loss of data, loss of profit, or business interruption.
• The Customer indemnifies the Company against third-party claims.

10. Use and Regulatory Compliance

• Products are intended for professional use only.
• The Customer is responsible for compliance with all applicable local laws, regulations, permits, and certifications.
• The Company does not guarantee compliance with foreign regulations unless expressly agreed in writing.

11. Intellectual Property

• All intellectual property rights remain with the Company unless agreed otherwise in writing.
• The Customer receives a non-exclusive, non-transferable right of use.
• Designs, software, and documentation may not be copied or disclosed without prior written consent.

12. Force Majeure

• The Company is not liable for failure to perform due to force majeure.
• Force majeure includes supply chain disruptions, transport restrictions, government measures, and international trade limitations.
• Obligations are suspended for the duration of the force majeure event.

13. Governing Law and Disputes

• All agreements are governed by the laws of the Netherlands.
• The United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.
• Disputes shall be submitted to the competent court in the Netherlands.

14. Contact

MediQuip
Email: info@automatedzonalcentrifuge.com
Website: https://automatedzonalcentrifuge.com